support@kitenzo.com
Email support for access requests, integration help and bug reports. Include your myshopify.com domain.
Support
Contact
Section titled “Contact”Kitenzo Headless is invite-only. For anything — access, help, or feature requests — email us:
kitenzo.com
The main Kitenzo site.
What to include
Section titled “What to include”To help us help you quickly:
- Your store domain (
your-store.myshopify.com). - The bundle ID(s) involved, if relevant.
- Your integration mode (Embed or SDK) and framework (Hydrogen, Next.js, custom).
- For API issues: the endpoint, request, and the status code / error body you got back.
Common requests
Section titled “Common requests”| I want to… | Do this |
|---|---|
| Enable Headless on my store | Email support@kitenzo.com — see Get access. |
| Raise my rate limit | Email support with your key and expected traffic. |
Get a test (kit_test_) key | Ask support. |
| Report a docs/data inaccuracy | Email support; the API and published SDK are the source of truth. |